Shipping policy
Shipping Policy
At La Conchería Café, we take pride in baking and shipping our products as fresh as possible.
- Most orders are processed and shipped within 48 hours.
- Orders placed on Saturday or Sunday will be processed and shipped beginning Monday.
- You will receive a confirmation email with tracking information once your order has shipped.
- Shipping addresses cannot be changed after an order is placed. If an address correction is needed, the order must be canceled and reordered.
- To help ensure freshness, we do not ship on Thursdays unless the destination is within Texas.
- Overnight and express shipments sent on Fridays may be delivered on Monday, depending on carrier schedules.
- For the best delivery experience, we recommend placing orders Monday through Wednesday.
- Orders may occasionally experience delays due to carrier operations, weather, or other circumstances beyond our control.
- Order cancellations must be requested before the order has shipped.